Monday ~ Friday
9:00am to 4:30pm

+61 3 87532442

For general queries: sales_support@thermaltake.com.au
For tech support: support@thermaltakehelp.zendesk.com
(Or click on the blue Help icon)

Click here for our Warranty Policy

How to submit a Warranty Request?
Head to this link and fill out the form. https://warranty.thermaltake.com.au/SubmitWarrantyRequest.php
This form will go directly to our Australian Warranty Department.

We offer a 30-day change of mind policy, provided the product(s) are unopened and in their original condition. Please note, customers are responsible for return shipping costs.

If you would like to return a products please contact our tech support email.
support@thermaltakehelp.zendesk.com

Where do we ship?
We ship Australia Wide

Standard Shipping:
Standard delivery typically take 2-5 business days from the time of dispatch.

Express Shipping:
Express deliveries typically take 1-2 business days from the time of dispatch.

Mastercard, Visa and Paypal.